Outsourcing Services for SaaS Companies in Lithuania

AT A GLANCE

Early-stage and growing SaaS companies need CFO oversight, legal counsel, and a Data Protection Officer before revenue justifies full-time hires — outsourcing provides senior expertise at a fraction of the cost, from the first month of operations.
We provide four outsourced functions specifically for SaaS companies: CFO, legal counsel, Data Protection Officer (DPO), and virtual general counsel combining both legal and IP management.
SaaS-specific outsourcing is different from generic outsourcing — the CFO speaks MRR and ARR, the legal counsel understands subscription agreements and IP, and the DPO knows how a SaaS platform processes data as both a controller and a processor.
All outsourced functions are delivered under documented service agreements with defined scope, clear deliverables, and a named professional who knows your company’s full picture.
Outsourcing is available on a monthly retainer from first registration, and transitions smoothly to in-house hiring when company growth makes that the right move.

Outsourcing services for SaaS companies means engaging qualified professionals — CFO, legal counsel, and Data Protection Officer — on a defined monthly retainer rather than as full-time employees. For a SaaS company with €50,000 MRR, hiring a full-time CFO, GC, and DPO would cost €15,000–€20,000 per month in salaries alone before employer contributions. Outsourcing the same three functions provides senior expertise at a fraction of that cost, scaled to actual need, with the ability to transition to in-house roles as the team and revenue grow. We provide these functions specifically for SaaS — not adapted from a generic outsourcing model that does not understand recurring revenue, IP, or GDPR data processor obligations.

Why SaaS Outsourcing Requires Specialist Understanding

Outsourcing a CFO function to a professional who does not understand SaaS metrics is not outsourcing — it is delegating the wrong work to the wrong person. A CFO who reports monthly P&L without surfacing MRR, ARR, net revenue retention, and churn is producing financial information that the founders cannot use to run the business and that investors cannot use to assess it. A legal counsel who does not understand the specific provisions that matter in a SaaS subscription agreement — liability caps, data ownership clauses, SLA structures — is reviewing documents as a general commercial lawyer rather than as a SaaS specialist. A DPO who does not understand that a SaaS company is simultaneously a data controller (for its own users) and a data processor (for its clients’ users) is missing half the GDPR picture.

We provide outsourced functions that are built around how SaaS businesses actually work — not adapted from templates designed for manufacturing companies, professional services firms, or regulated financial entities. The professionals who deliver these functions have direct experience with SaaS businesses at every stage from pre-revenue to Series B.

When outsourcing is the right structure for SaaS

Pre-product-market-fit stage — when the company needs senior oversight but not yet a full team
Post-product-market-fit, pre-Series A — when revenue is growing but full-time C-suite hiring is premature
Between hires — when a function holder has departed and an interim solution is needed while recruiting
For functions that require senior expertise but limited time — DPO, board secretary, legal counsel on retainer
Multi-entity structures — where the same outsourced function covers two or more related SaaS entities efficiently

Our Outsourced Functions for SaaS Companies

We provide four outsourced functions tailored specifically to the operational and commercial needs of SaaS companies. Each is delivered on a defined monthly retainer with a clear scope, named deliverables, and a professional who understands the SaaS context.

Outsourced CFO · SaaS financial oversight and investor reporting

The outsourced CFO provides senior financial oversight for the SaaS company — not just bookkeeping supervision, but genuine strategic financial management. For a SaaS business, this means monthly reporting on the metrics that matter (MRR, ARR, NRR, churn, CAC, LTV), investor communication support, financial planning and runway management, and guidance on the financial decisions that affect company value. The outsourced CFO bridges the gap between the accountant who produces the numbers and the CEO who needs to act on them.

Role scope: Monthly SaaS metric reporting, investor communication, financial planning, cash runway management, and board-level financial oversight.

Monthly SaaS metrics dashboard — MRR, ARR, new MRR, churned MRR, expansion MRR, NRR, gross margin, CAC, LTV
MRR waterfall report — visualising the movement from opening to closing MRR with new, churned, and expansion components
Investor reporting package — management accounts and SaaS metrics formatted for existing investors and board review
Cash runway analysis — monthly cash burn rate, runway at current burn, and sensitivity analysis for key assumptions
Budget vs. actual analysis — tracking performance against plan; flagging variances and their drivers
Fundraising financial preparation — financial model review, investor data room financial section, and due diligence support
Board meeting financial presentation — preparing and presenting financial materials at board meetings
Pricing and unit economics advisory — modelling the financial impact of pricing changes, plan restructuring, and new market entry

Outsourced Legal Counsel · Ongoing SaaS legal advisory and contract management

The outsourced legal counsel provides continuous legal advisory to the SaaS company — reviewing and negotiating commercial contracts, advising on IP ownership matters, monitoring regulatory changes that affect the product or business model, and drafting the legal correspondence and documentation that arises in day-to-day operations. For a SaaS company that generates a steady flow of client agreements, partner contracts, and employment documentation, a legal retainer provides senior legal coverage at a predictable monthly cost without the variable expense of hourly legal billing.

Role scope: Ongoing contract review, IP management, employment law advisory, regulatory monitoring, and legal correspondence.

Client contract review — reviewing incoming redlines to the subscription agreement from enterprise clients
DPA negotiation — reviewing and responding to client-proposed non-standard DPA terms
IP management — advising on IP assignment issues as they arise; maintaining the IP ownership register
Employment law advisory — guidance on hiring decisions, terminations, non-compete enforceability, and HR disputes
Commercial contract drafting — new partner agreements, reseller terms, API agreements, and NDAs
Regulatory change monitoring — tracking Lithuanian and EU legal developments relevant to the product and business model
Legal correspondence — drafting formal communications to clients, counterparties, and regulatory bodies
Monthly legal briefing — written summary of any regulatory developments requiring action or awareness

Outsourced Data Protection Officer (DPO) · GDPR compliance management for SaaS

The Data Protection Officer is a GDPR-mandatory role for organisations whose core activities consist of large-scale processing of personal data — which includes most SaaS platforms with a meaningful user base. The DPO monitors GDPR compliance, advises on data protection obligations, conducts training, and acts as the contact point for data subjects and the State Data Protection Inspectorate (SDPI). GDPR explicitly permits the DPO role to be performed by an external provider. For SaaS companies, the DPO function has a specific dimension: the company is both a data controller (for its own user data) and a data processor (for its clients' user data), and the DPO must understand both roles.

Role scope: GDPR compliance programme management, SDPI liaison, data subject rights handling, sub-processor management, and DPA advisory.

GDPR compliance programme oversight — reviewing and maintaining the privacy framework as the product and team evolve
Data subject rights management — coordinating responses to access, erasure, portability, and objection requests within GDPR timeframes
Data breach assessment and notification — assessing breach severity and managing SDPI and data subject notifications within the 72-hour deadline
DPIA oversight — reviewing Data Protection Impact Assessments for new product features or processing activities
Sub-processor management — maintaining the sub-processor list; notifying clients of additions; reviewing sub-processor DPAs
Client DPA advisory — advising on client GDPR queries regarding the platform's data processing
State Data Protection Inspectorate liaison — responding to SDPI enquiries and cooperating with supervisory activities
Annual GDPR review — reviewing the privacy programme against current regulatory guidance and product changes
Staff data protection training — annual training delivery; records of attendance and competency

Is a DPO mandatory for your SaaS product?

A DPO is mandatory under GDPR where the core activities of the organisation consist of large-scale systematic processing of personal data, or where the organisation processes special category data on a large scale. For most SaaS platforms that process personal data of thousands of users — even where the data is not sensitive — appointing a DPO is strongly advisable for two reasons: it demonstrates GDPR accountability (which enterprise clients specifically look for), and it provides a designated expert to manage the inevitable GDPR questions and incidents that arise in any growing SaaS business. GDPR explicitly contemplates an outsourced DPO and does not require the role to be held by an employee.

Virtual General Counsel · Combined legal counsel and DPO function

For SaaS companies that need both ongoing legal counsel and a Data Protection Officer, the virtual general counsel (vGC) combines both functions under a single retainer. The vGC is the company's primary legal resource — handling commercial contracts, IP matters, employment law, GDPR compliance, and data protection — with a single point of contact who understands the full legal picture of the company. This is the most efficient structure for SaaS companies at the growth stage where legal and GDPR obligations are growing faster than a single individual hire could manage, but not yet at the scale that warrants separate dedicated hires.

Role scope: Full ongoing legal advisory covering commercial contracts, IP, employment, GDPR, DPO function, and regulatory monitoring.

Everything included in the Outsourced Legal Counsel retainer, plus:
Full DPO function — GDPR programme management, SDPI liaison, data breach management, and data subject rights
Integrated legal and privacy advisory — advice that accounts for both the legal and data protection dimensions simultaneously
Sub-processor and DPA management — end-to-end management of the DPA portfolio and sub-processor list
Privacy-by-design review — advising on new product features from both a legal and GDPR perspective before build
Single point of contact for all legal and compliance matters — no handoffs between legal and compliance teams

Outsourced vs. In-House: The SaaS Cost Comparison

The decision to outsource versus hire in-house is primarily a cost and stage question — not a quality question. Here is how the comparison looks for a typical SaaS company at different revenue stages.

Factor	In-House Hire	Outsourced Function
Monthly cost — CFO (senior)	€5,000–€8,000 gross + 4.77% employer contributions	Monthly retainer — fraction of in-house cost; scales with scope
Monthly cost — Legal Counsel	€4,000–€6,000 gross + 4.77%	Monthly retainer — predictable fixed cost
Monthly cost — DPO	€3,000–€4,500 gross + 4.77%	Monthly retainer — included in vGC or standalone
Availability from	After recruitment (4–8 weeks minimum)	From contract signature — typically 1–2 weeks
SaaS-specific expertise	Depends entirely on candidate background	Built into the role definition; SaaS context from day one
Scale flexibility	Fixed cost regardless of activity level	Retainer adjusts as scope changes; scales with business
Continuity risk	High dependency on individual; illness or resignation creates gap	Team-backed; continuity maintained if individual is unavailable
Right stage	Typically Series A and beyond; when dedicated focus is needed	Pre-seed through late seed; also interim coverage between hires

Transition to in-house
Outsourcing is not a permanent state — it is the right structure at a specific stage. When a SaaS company reaches the revenue and operational complexity where a dedicated in-house hire makes economic and operational sense, we support the transition: providing a full handover documentation package, briefing the incoming hire on the company’s legal, financial, and GDPR history, and remaining available during the handover period to ensure continuity. We charge a fixed transition-out fee of €500 for this service.

Which Outsourced Functions Your SaaS Company Needs by Stage

The right combination of outsourced functions depends on where the company is in its development. The table below maps the typical outsourcing needs at each stage.

Stage	Recommended Outsourced Functions	Key Deliverables at This Stage
Pre-launch / pre-revenue	Legal counsel — for subscription agreement, IP assignments, and employment contracts	SaaS terms, DPA template, IP ownership, first employment contracts
Early revenue (€0–€10k MRR)	Legal counsel + DPO (or vGC combined)	DPA portfolio for early clients; GDPR compliance programme; ongoing contract review
Growth stage (€10k–€50k MRR)	CFO + vGC (or all three functions)	Monthly MRR reporting; investor prep; enterprise DPA negotiations; full GDPR programme
Pre-fundraising	CFO (investor reporting) + legal counsel (due diligence support)	Financial model; data room; IP audit support; term sheet review
Post-Series A	Transition to in-house or retain outsourced for specialist overflow	Handover documentation; support during transition to dedicated hires

Outsourcing Services Pricing

All ongoing outsourced function retainers are quoted on request — the monthly fee depends on the scope of work, company stage, transaction volume, and the specific activities expected within the retainer. One-off engagements and setup fees for defined deliverables are priced at fixed rates.

Service	Price
Outsourced CFO — monthly retainer Based on company stage, MRR level, reporting requirements, and investor communication needs	On request
Outsourced Legal Counsel — monthly retainer Based on expected contract volume, IP complexity, and regulatory advisory requirements	On request
Outsourced DPO — monthly retainer Based on user base size, processing activities, and expected SDPI/client interaction frequency	On request
Virtual General Counsel (legal + DPO combined) — monthly retainer Most cost-efficient structure for SaaS companies needing both legal and GDPR coverage	On request
Initial SaaS legal and compliance health check Review of existing subscription agreement, DPA portfolio, IP ownership, and employment contracts — written gap report	€700
SaaS metrics reporting setup Configuring the MRR dashboard and investor reporting template before retainer begins	€400
GDPR compliance onboarding (new DPO clients) Full review of existing GDPR documentation and processing activities before DPO function begins	€600
Transition-in documentation package Full review and handover when transitioning from a previous provider or building on existing documentation	€900
Transition-out documentation package (to in-house) Full handover to incoming in-house hire — documentation, briefing, and continuity support	€900
One-off CFO advisory session Per session — specific financial planning question, investor preparation, or pricing model review	€750
One-off legal advisory session Per session — specific contract question, IP issue, or employment matter outside a retainer	€600
One-off DPO consultation (data breach or SDPI query) Urgent DPO support for data breach assessment or SDPI correspondence outside a retainer	€300

How retainer pricing works
Monthly retainer fees are quoted after a 30–45 minute scoping call where we discuss the company’s current stage, MRR level, the expected scope of each function, and any immediate priorities. From this, we provide a fixed monthly rate for each function. Retainer fees are reviewed quarterly — adjusted where the scope has materially changed. There is no minimum contract period; most SaaS clients engage on a rolling monthly basis with the option to expand or transition to in-house at any time.

Frequently Asked Questions

There is no single threshold — it depends on investor expectations, fundraising plans, and reporting complexity. As a general guide: below €30k MRR, a monthly accounting retainer with a SaaS management report typically suffices. Between €30k and €150k MRR, an outsourced CFO adds genuine value — providing the strategic financial oversight, investor reporting, and unit economics analysis that a general accountant does not typically produce. Above €150k MRR (or when raising a Series A), the investor expectations and reporting complexity usually justify a dedicated full-time CFO hire. We help SaaS founders make this assessment honestly — we will tell you when an in-house hire makes more sense than a retainer.

Yes — and fundraising preparation is one of the highest-value things an outsourced CFO does for a SaaS company. This includes: reviewing and stress-testing the financial model that will be shared with investors; preparing the financial section of the investor data room (historical financials, metrics history, unit economics analysis); advising on the financial narrative to present at investor meetings; and supporting due diligence by preparing responses to financial questions. We can also introduce investors to the financial model before the formal process begins, helping founders present numbers in the format that investors expect.

A DPO is mandatory under GDPR Article 37 where the organisation’s core activities involve large-scale systematic processing of personal data, or large-scale processing of special category (sensitive) data. For most B2B SaaS companies processing business user data at scale, mandatory DPO appointment is likely. For very early-stage companies with a small user base, it may not be mandatory — but it is strongly advisable. Regardless of the mandatory threshold, having a DPO or DPO-equivalent function signals to enterprise clients that GDPR is taken seriously, which directly affects enterprise sales cycles. We advise on mandatory status as part of the GDPR onboarding assessment.

The virtual general counsel combines the legal counsel and DPO functions under a single named professional who understands both dimensions simultaneously. In practice, this means: when a client asks a question that touches both legal and privacy — for example, whether a specific data sharing arrangement with a partner is permissible — the answer accounts for both the contractual and the GDPR dimension in a single response, rather than requiring two separate consultations that need to be reconciled. For SaaS companies where legal and privacy questions overlap frequently — which is most of them — the vGC is more efficient and more accurate than two separate advisors who may give inconsistent advice.

Yes — and data breach management is one of the most time-sensitive DPO responsibilities. Under GDPR, a personal data breach that poses a risk to individuals must be notified to the State Data Protection Inspectorate within 72 hours of the organisation becoming aware of it. The DPO must assess the breach within that window: confirming whether a breach has occurred, assessing the risk level, determining whether SDPI notification is required, and — where individuals are at high risk — managing notification to affected data subjects. We make our outsourced DPO reachable for urgent breach situations outside normal business hours, and we prepare a breach response procedure for every new DPO client as part of the onboarding process.

Enterprise clients frequently propose their own non-standard DPA terms rather than accepting the SaaS company’s template. The outsourced legal counsel reviews the client’s proposed DPA, identifies the material deviations from standard terms, assesses which deviations are acceptable and which create unacceptable risk or are incompatible with the platform’s actual processing, and prepares a marked-up response with a written negotiating strategy. This process typically takes 2–3 days per DPA review. For SaaS companies that close multiple enterprise contracts per quarter, having a legal counsel on retainer to handle DPA negotiations eliminates the ad hoc cost and delay of instructing lawyers per-transaction.

These are different functions. An accountant processes transactions, produces the statutory financial statements, and files tax returns — essential work, but backwards-looking and compliance-focused. A CFO produces forward-looking financial analysis: MRR forecasting, cash runway modelling, pricing analysis, investor reporting, and the financial decision support that allows the CEO to run the company strategically. For a SaaS company at €20k–€80k MRR with investors or preparing to raise, the CFO function adds value that an accountant is not positioned to provide. Most of our SaaS clients have both an accounting retainer (for statutory compliance) and an outsourced CFO retainer (for strategic financial management) running simultaneously.

Ready to discuss outsourcing for your SaaS company?

Contact us to book a scoping call. We will assess which functions are most useful at your current stage, provide fixed monthly retainer quotes for each, and begin within 1–2 weeks of your instruction. No minimum commitment — month-to-month engagement from the start.